I placed my order on Monday and on Thursday morning, the package was already with me, in Europe (in Covid times!). Well done! Also, I have to say that you have amazing customer service.
I have shopped a lot both online and in person. I have spent my life in customer service and I can safely say I have never experienced better than Marianne style. The owners are accessible and they care!! John will respond personally ! Who does that? I have been shopping with them for a year and I have never been disappointed !! Trust them to satisfy your shopping needs!!
~ Brenda Clark
Good morning John, I hope this finds you safe and well in Canada. I wanted to let you know that my marvelous new dress has arrived safely. I have tried it on an it looks absolutely fabulous - I just need to organize a lunch date in our dining room with my husband to display it! Many thanks for your fabulous customer service; I cannot believe that I only ordered this on Sunday and it is already here on Wednesday. I shall not hesitate to use you again and to recommend you to my friends.
~ Sending very best wishes from England, Karen Smith
A big thank you to John and his team for the nice e-mail contact and the super fast delivery to Germany ... No matter if jumpsuit, dress or tunic ... everything fits perfectly and is of great quality ... I look in the online shop almost every day to maybe discover something new .... unfortunately it is too far away for me ... because I would like to shop in person in my boutique ....
~ Greetings from Germany from Sandra
I want to thank you for the beautiful dress and the excellent service you give. I have received the dress Thursday morning already and the dress is perfect. So thank you very much. I will shop with you in the future. Thank you again!
Many greetings from Belgium
My mum is beyond obsessed and happy about her new dresses. They came just in time for her cruise holiday tomorrow. She loves every piece - the design, the comfort and the fit.
Thank you so much for making our day. You are amazing!
~ Warmest regards, Michelle
What a nice note, I must say that no business has ever sent a personal email before. The dress arrived so promptly and fits perfectly. Your clothing selection on line is very extensive, I would love to be able to browse in person. Perhaps next time we are driving through Ont.
Thank you again for the excellent service.
~ Kind regards, Colleen
I just received and tried my 2 dresses. They are absolutely gorgeous, amazing quality and fit like they were tailored for me. Thank you again, John, for the excellent customer service, the great selection - I am sincerely delighted and a happy customer every time.
~ Martine Bourgeault
I am a satisfied customer of Marianne Style. The service is excellent and my orders are shipped quickly.
STUNNING, FAST,SUPER, thank you so much, greatings from Belgium
I love my T-shirt and skinny jeans, can't wait to wear them over the holidays. Look forward to years of shopping pleasure with you ... Thanks for all you do to make a gals' heart soar!
~ G Wilson
Hi John, It was a pleasure speaking to you and my order was quick and the dress is beautiful! Just needs a slight alteration on the shoulders. I will definitely order from you again!!!!
~ Fran B.
Tell us about your experience with Marianne Style: WOW, WOW, WOW, John’s customer service is ‘’second to none’’. I’ve been buying from him for over 2 years now and wouldn’t dream of going anywhere else. I love the brands he sells but my favourite is Frank Lyman. John’s prices are so good I would challenge anyone to find them lower elsewhere and his sale items are up to 70% off!! Nothing is too much trouble for John and when emailed with a query he promptly replies. He’s also an expert on advising on sizing. This is very useful when you are far away in the UK. If he doesn't have a size in stock he’ll try and source it for you. I’ve now got my friend and cousin hooked on John’s website. Why purchase the same items in the UK at a much inflated price? His shipping costs are very reasonable too, so it’s a ‘’no brainer’’ to buy from Mariannestyle. I feel John is a friend, not just a shop owner because of his attentiveness. Every day is like Christmas when I'm expecting a parcel from John and it only takes 3 days to reach the UK.......wonderful! Thanks so much John.
Amazing service, great range of dresses and speedy delivery. We are regular shoppers from Sydney and we are always impressed by the quality and design of the items. Thanks you so much for everything, we look forward to future purchases.
~ Mazharul Hague
Gorgeous clothing, speedy delivery and unbeatable customer service. A
~ Nathalie B.
I would never,ever buy a dress for my spouse. Are you crazy?! One day on a whim I popped in and saw John. Next thing he has 4 dresses lined up from the Lyman Collection. I chose two. Fingers crossed. Both were a huge hit! This Christmas marks my third trip back to John. I'm a perfect 100% success He makes it so easy a guy can do it!
~ Scott K
Marianne Style was able to fill an order for one of my customers that even the manufacturer could not fill. John was pleasant and helpful directing me to the website. I was impressed and delighted to know he is a family owned and operated business lasting 51 years. Congratulations John on this huge accomplishment. May you enjoy another 51 years of making your customers sparkle in Marianne Style.
~ Betsy Octavia Boutique
What a pleasure to shop on this website, with the excellent customer service and exquisite line of clothing. Thank you.
~ Lynn Conley
I am amazed at the level of serivice from John! It was superb and a pleasure to shop with him! He answered his emails so quickly
~ Linda Frewin
It feels like John has become an old friend with his advice and superior service. I have never been treated any nicer as a shopper. The clothes are beautiful and the prices amazing! I love to pass along his info.
Thank you John for all the trouble you went to, to locate a particular dress in my size. Thank you for the prompt replies to my numerous emails. Excellent customer service from john which made shopping such a pleasure. Carolyn
Order delivered very quickly and the skirt and jacket fit well. Very pleased with my purchase and hope to shop again soon.
~ Barbara Bolton UK
I just received my order today. I am happy with the dress, it is a beautiful piece, I am sure I will wear it a lot. I want to thank you for putting detail description on your website, the dress looks short to me on the picture( the model is taller than me). Because your specification on the length, I ordered it. And it fits nicely on me, knee length for me (I am 1.68m). Thank you! Min
I was delighted to find your shop! I've loved Frank Lyman designs since I discovered the brand in a local boutique in 2008 however last fall they stopped carrying the line and I was close to devastated. I was delighted to stumble across this website with so much to choose from and the shipping was fast even though I'm in Detroit. I love the suit I ordered, I bookmarked the shop and I'll be back in the future. Thank you!
~ Jessica M.
Once again, a fantastic service from John with delivery to UK within 4 business days of order. I am delighted with my purchases so far and my black jacket has elicited many envious comments whenever I wear it. Just waiting for warm weather to wear my latest purchases!
~ Sally P.
After a little size confusion across the pond, the correct and beautiful dress arrived today and my mum is so happy. She looks gorgeous!
A very special thank you to John. He went out of his way to find a jacket in my size that I had fallen in love with. It has just arrived along with two other tops I had ordered. He enclosed a belt that finished off one of the tops perfectly. I recently lost 30 pounds and have never felt so gorgeous and ladylike wearing the items I have purchased from Marianne Style. They are high quality and stunning. My heartfelt thanks.
~ Emily S.
What a wonderful company. John is very helpful and having placed an order on Sat was amazed to take delivery the following Thurs- in the UK!!! Delighted with my purchase and will definitely be keeping a close eye on this website. I would not hesitate to purchase from this company. Thank you.
~ Sally Prince
Hi John, I have just received my first order, it took just 3 days to deliver. That was really quick and the picture on the website does not do it justice it is lovely. It was snake print jacket 43290 by the way it's Beautiful. Thank you.
I haven't had the chance to drop you a line to thank you for sending my order in due time to wear at the Company's Christmas Party. Although I did not know whether the size I had bought would fit me, it really did. All my co-workers told me I looked fabulous. Thank you again for your kind attention.
~ Gloria - Mexico City
Thank you, John, for your expert advice and service. I just received my purchases and thanks to your recommendations on sizing, everything fits beautifully! The quality of the fabric Frank Lyman uses is evident in every piece. I am so happy I was able to take part in the Thanksgiving Sale! My only problem is deciding which pieces to wear tomorrow. Thanks again, John! I have added Marianne Style to my "Favourites" so I don't miss out on the next exciting event.
~ Jayne E.
Excellent service. I am now living in Australia and the items arrived within a week and all fitted perfectly. Thanks
Called the store to inquire about express shipping as the dress is needed ASAP! Spoke to John- ordered it and it was posted same day (Tuesday) and I got it a few mins ago! Thanks John...and the notepad n pen is a nice touch
I just want to thank John for his exceptional service. Love the quality and choice his boutique has to offer, will definitely be purchasing from M.S. again.
~ M. Vlahakis
My experience with MS has been 100% satisfactory. An issue arose with one coat and John solved the problem immediately, making sure that I, the customer, was completely taken care of. Due to this type of professional and prompt service, I will definitely be shopping at MS again and will suggest it to my friends Thank you
I just want to thank John for the most gracious service. He's always given the best shopping experience every time I have purchased from Marianne Style. His email responses are so quick and my parcels are shipped out very fast
~ Brenda B
John has made it possible for me to purchase on-line the LATEST Frank Lyman designs. The outfits are stylish, eye catching & comfortable, easy to wear...that flow on the skin. I love the mock wrap dresses & detailed zip front jackets. The service is amazing & prices are competitive. I receive my outfits within a week of ordering, which is quick as I live in Australia...and the parcel has to cross the Pacific Ocean! . Thanks John...you have my repeated business
~ Victoria K.
Thank you SO much John for all your help with my purchases. I have been very impressed with your service. You answer EVERY email I send you - nothing is too much trouble for you. Your service is OUTSTANDING and the Frank Lyman designs you sell are beautiful. I live in Sydney Australia and the items I bought were in my home one week after ordering them. Very impressive! I placed my second order the day after the first items arrived
~ Debbi, Sydney Australia
I stumbled upon Marianne Style last fall and I am so glad that I did! I am a HUGE Frank Lyman fan and let me tell you - I felt like a kid in a candy store the first time I noticed John Wakim's website! The availability of Frank Lyman products is amazing! I have never seen a comparable selection - at such competitive prices! Best of all, if a particular style/size is not available in-store, John will do his best to special order it in. I've ordered over a dozen incredible styles in the past six months and look forward to purchasing many more! The clothing is excellent quality and looks amazing on, but what keeps me coming back is John's outstanding customer service! He responds to my emails/questions within hours, ships my orders (for free!) immediately (I often receive them the next day), sends me hot lists/catalogues when they're available, and offers excellent product recommendations. THANK YOU John for all your help and patience! The little things you do really make your clients feel like a priority! I am so pleased with every piece I've received from your store and will continue to be a loyal customer because of you
~ Marsha (Toronto, Ontario)
Many years ago as a young woman wanting to purchase my first wardrobe I wondered into Marianne's Style and met Anna. She very expertly helped me make many choices to start my wardrobe and in the ensuing years her advice was very much appreciated while shopping there regularly. Even before John took over running the family business I noticed how knowledgeable he was in the fashion world and as I continue to shop at Marianne's, I owe a big thank you to John as he has introduced me to the Frank Lyman line of clothing and I instantly fell in love with it. The fit is awesome and the style he offers is second to none. I have several pieces and am looking forward to purchasing many more I am frequently asked where I shop and I very proudly explain Marianne Style in Smiths Falls Thank you John, I will continue to be a loyal customer.
~ Evy W
I am sooooooo excited that I found John Wakim of Marianne Style! He has the best service for the Frank Lyman clothing line. In fact, whatever you need he will order and send to you in a swift manner. On top of that, he will send you the latest catalog so you can see the full line of fashions. John has a magic way of knowing what his customers like and he keeps these favorites in stock. I am always getting compliments on the colors, styles, and fashions from John! I truly will continue to be a very loyal customer due to him
~ Nancy F.
What a discovery! I love your store, John, and I have to say every time I wear things I have bought, people say how great I look! I appreciate the size availability and I always and so pleased with the quality of your lines. Thanks for providing us ladies with such great clothes and service
~ Kathy B.
I discovered and fell In Love with Frank Lyman designs last summer. Unfortunately, finding boutiques here in Denver, Colorado that carry the Frank Lyman collection is like finding a needle in a haysatck and when you do find one, its a little of this and a little of that. Oddly enough I ran across John Wakim Owner/Manager of Marianne Style via Facebook! John has had the styles that I have been so desperatly seeking in Frank Lyman and then some after he sent me the Spring 2011 catalog! I can't tell you the number of items I have orderd from John of the Frank Lyman collection, primarily, because I have lost count :-) and if John doesn't have it in stock? He will order it for you! Each order I place is shipped promptly with email communication from John with the tracking number. I have never had such a wonderful online experience as I have had with John Wakim and Marianne Style. Can''t wait ti see the 2011 Fall Collection!! Thanks for everything! John! You are the Best
~ Libby (Colorado)
I had been trying to track down a particular dress via stores and the internet but to no avail. Just as I was about to give up or move to Canada, I came across John Wakim the Owner/Manager of Marianne Style, within 24 hours John had emailed me with the dress on order. The quality of service is simply outstanding, emails are answered promptly and nothing is a problem. The dress arrived in record time with a new catalogue to make ordering easier. I have no hesitation in recommending this online service and have emailed John for my next purchase. Marianne Style has been my best discovery!&rdquo
~ Ann Marie (Australia)
I was delighted to receive the new slacks just two days after you had offered to send them to me. I very much appreciate the convenience and speed of this transaction. It saved me the trip to Smiths Falls and with our winter driving here in Ontario, that is no small thing. I also appreciate your information that the capris will be in soon. If you would, please send them to me and charge the same visa card for them.The fact that these are shipped at no cost to me is also a bonu. Thank you again for your great service
~ Mary Alice Henry
I really wanted to comment on the incredible service that you have provided me. This is the second time that I have experienced this level of service from you since initially discovering your little gem of a store in Smith falls. It is not always convenient for me to travel from Ottawa to Smith Falls and I love that you have kept me in mind when new products arrive and your very convenient offer of free shipping to save me the travel time. Please keep up the great work and rest assured that I will be recommending you, your store and your products to my friends and acquaintances Thanks again
~ Carole, Ottawa
I had been trying to track down a particular Jacket via stores . I came across John Wakim the Owner/Manager of Marianne Style, within 24 hours John had emailed me that he has this jacket. The quality of service is simply outstanding. I went today and picked not only a jacket but also a winter coat. I recommend this store to everyone
~ Rana Arfeh, Ottawa
It was such a pleasure doing business with you. After ordering my dress on-line, I received it within the week, just as you promised. The dress is fabulous, just what I wanted I look forward to seeing your new Spring line and doing more business with you in the future Thank you again
~ Lisa, Barrington, RI, USA
Hi John I should let you know that I found the jacket in a store and didn't buy it right then. Then when I decided I would really like to buy it I couldn't find it online until I found your store listed on Frank Lyman's facebook page. Thank you for your quick response to e-mails. Also you shipped it quickly. Thanks again